Artificial Intelligence to Accelerate Lease Review
Personalized simulation
Designed and developed software simulation using Action Mapping, CCAF, and Storyline. Applied personalization techniques to maximize learner engagement.
Additional deliverables:
Results
Increased customer satisfaction, early product adoption, significant behavior changes through the micro e-learning courses.
Analysis
Identified business goals, existing problems, anticipated behavior, learning outcomes. Created data collection, analysis, evaluation and visualization strategy.
Design
Identified learning objectives, created learning outline, learning sequence, user persona, journey map, and low fidelity sketches.
Plan
Identified project goals, milestones, stakeholders, potential risks and mitigation strategy.
Job Aid
Identified and designed step by step procedures to assist learners in acquiring the far transfer skills.