Artificial Intelligence to Accelerate Lease Review

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Personalized simulation

Designed and developed software simulation using Action Mapping, CCAF, and Storyline. Applied personalization techniques to maximize learner engagement.

Additional deliverables:

Results

Increased customer satisfaction, early product adoption, significant behavior changes through the micro e-learning courses. 

Analysis

Identified business goals, existing problems, anticipated behavior, learning outcomes.  Created data collection, analysis, evaluation and visualization strategy.

Design

Identified learning objectives, created learning outline, learning sequence, user persona, journey map, and low fidelity sketches.

Plan

Identified project goals, milestones, stakeholders, potential risks and mitigation strategy.

Job Aid

Identified and designed step by step procedures to assist learners in acquiring the far transfer skills.

Client

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